Summary: This Privacy Policy describes how mbg67 ("we", "us", "our") collects, uses, stores, and protects personal data submitted by Users ("you", "your") of the mbg67 platform at https://mbg67.cam. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of our Terms and Conditions.
1 Introduction
mbg67 takes the privacy and security of its Users' personal data seriously. This Privacy Policy has been prepared to comply with applicable data protection principles and to give you a transparent, clear account of how your information is handled when you use the Platform.
The Policy covers all personal data you provide directly to us — whether through the registration process, during identity verification (KYC), via customer support interactions, or in the course of using our gaming and betting services. It also covers data we collect automatically through your device and browsing activity on the Platform.
We serve Users primarily based in Indonesia — including major urban centers such as Jakarta, Surabaya, Bandung, Medan, Makassar, Bali, Yogyakarta, and Semarang — and we are mindful of the sensitivity of personal and financial data in this context. All data processing described in this Policy is conducted with appropriate safeguards in place.
2 Definitions
For clarity, the following definitions apply throughout this Privacy Policy:
- "Personal Data" — Any information that identifies or can reasonably be used to identify a natural person, directly or indirectly.
- "Processing" — Any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
- "Data Controller" — mbg67, the entity that determines the purposes and means of processing Personal Data.
- "Data Processor" — A third party that processes Personal Data on behalf of mbg67, under contractual obligations.
- "KYC" — Know Your Customer: the identity and address verification process required for account compliance and withdrawal processing.
- "Cookies" — Small text files placed on your device by the Platform to facilitate session management, analytics, and personalization.
- "User" / "you" — Any natural person who accesses, browses, or holds a registered account on the mbg67 Platform.
3 Data We Collect
mbg67 collects the following categories of Personal Data in the course of providing its services:
3.1 Identity Data
- Full legal name as it appears on your government-issued identity document;
- Date of birth (used to verify that you meet the 21+ age requirement);
- Indonesian National Identity Card number (NIK from KTP) or passport number;
- Photographic identity document and selfie verification image (for KYC purposes).
3.2 Contact Data
- Registered email address;
- Mobile telephone number (including Indonesian country code +62);
- Residential address in Indonesia.
3.3 Financial Data
- Bank account details for supported Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Danamon, BSI, Bank Permata, OCBC NISP) used for deposits and withdrawals;
- E-wallet identifier s (OVO, DANA, GoPay, ShopeePay, LinkAja account information);
- Transaction history (deposits, withdrawals, wagers placed, and winnings);
- Proof of address documentation (utility bill, bank statement) for KYC verification.
3.4 Account and Usage Data
- Username and hashed password (we do not store plain-text passwords);
- Account balance and bonus balance;
- Gaming activity — including games played, bets placed on sportsbook markets (football, basketball, togel, live betting), slot sessions, live casino table history;
- Promotional preferences and bonus claims;
- Customer support communications and ticket history.
3.5 Technical and Device Data
- IP address and geolocation data (city-level, not precise GPS coordinates);
- Device type, operating system, browser type and version;
- Session duration, pages visited, clickstream data;
- Cookies and similar tracking technologies (see Clause 8).
4 How We Collect Data
Personal Data is collected through the following channels:
4.1 Direct Collection
You provide Personal Data directly to mbg67 when you register an account, complete the KYC verification process, make a deposit or withdrawal request, contact customer support, or participate in promotional offers.
4.2 Automatic Collection
Technical and Usage Data is collected automatically through your interaction with the Platform via cookies, web beacons, server logs, and analytics scripts. This data is collected passively in the background while you browse and use the Platform.
4.3 Third-Party Sources
In certain circumstances, we may obtain data from third parties including payment processors (to confirm transaction completion), fraud prevention services (to detect duplicate accounts or suspicious activity), and identity verification service providers (to confirm the authenticity of submitted KYC documents).
5 Purpose of Processing
mbg67 processes your Personal Data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Registration and Management | To create and maintain your mbg67 account, authenticate your identity, and provide access to gaming and betting services. |
| Identity Verification (KYC) | To verify your age (21+ requirement), confirm your identity, and comply with anti-money laundering and regulatory obligations. |
| Transaction Processing | To process deposits, withdrawals, and payment method verification via Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay, ShopeePay). |
| Service Delivery | To provide access to sports betting markets (football, live betting, mix parlay), casino games, slot titles, live dealer tables, and togel betting markets. |
| Customer Support | To respond to your enquiries, resolve disputes, and provide technical assistance. All support communications are logged for quality assurance. |
| Fraud Prevention and Security | To detect and prevent fraudulent activity, bonus abuse, money laundering, account hacking, and other unauthorized use of the Platform. |
| Responsible Gaming | To enforce self-exclusion requests, apply deposit limits, monitor for problem gambling indicators, and fulfill our duty of care to vulnerable Users. |
| Marketing and Promotions | To send you promotional offers, bonuses, and service updates via email or SMS — but only if you have consented to receive marketing communications. You may opt out at any time. |
| Analytics and Improvement | To analyze usage patterns, optimize Platform performance, improve game offerings, and develop new features. This involves aggregated, anonymized data wherever possible. |
| Legal and Regulatory Compliance | To comply with applicable laws, respond to lawful requests from authorities, enforce our Terms and Conditions, and protect our legal rights. |
6 Legal Basis for Processing
mbg67 relies on the following legal bases for processing your Personal Data:
6.1 Contract Performance
Processing is necessary to fulfill our contractual obligations to you under the Terms and Conditions — including providing access to the Platform, processing transactions, and delivering customer support.
6.2 Legal Obligation
Processing is required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements, age verification laws, and tax reporting obligations.
6.3 Legitimate Interests
Processing is necessary for the legitimate interests pursued by mbg67 — such as fraud prevention, security monitoring, Platform improvement, and direct marketing — provided these interests do not override your fundamental rights and freedoms.
6.4 Consent
For marketing communications and non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time by contacting support or using the unsubscribe mechanism in marketing emails.
7 Data Sharing and Disclosure
mbg67 does not sell or rent your Personal Data to third parties. We may, however, share your data with the following categories of recipients under strict contractual obligations:
7.1 Service Providers
We engage trusted third-party service providers to perform functions on our behalf, including payment processors (to facilitate bank and e-wallet transactions), identity verification services (for KYC checks), cloud hosting providers (for data storage), customer support platforms, and email delivery services. All service providers are contractually required to protect your data and use it only for the purposes specified by mbg67.
7.2 Gaming and Software Providers
Certain Personal Data — such as username, wager history, and gameplay statistics — may be shared with licensed game providers (e.g., Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe) to operate live casino tables, slot games, and other gaming software integrated into the Platform. These providers process data as independent controllers under their own privacy policies.
7.3 Law Enforcement and Regulatory Authorities
We may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts when required by law, court order, or legal process, or when we believe in good faith that such disclosure is necessary to protect our legal rights, enforce our Terms and Conditions, or prevent fraud or harm to others.
7.4 Business Transfers
In the event that mbg67 undergoes a merger, acquisition, asset sale, or other corporate restructuring, your Personal Data may be transferred to the acquiring entity. We will notify you of any such change and ensure that the acquiring entity honors this Privacy Policy.
Cross-Border Transfers: Some of our service providers may be located outside Indonesia. Where Personal Data is transferred internationally, we ensure that appropriate safeguards are in place — such as Standard Contractual Clauses or equivalent legal mechanisms — to protect your data in accordance with applicable privacy standards.
8 Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files placed on your device when you visit the mbg67 Platform. They allow the Platform to recognize your device, remember your preferences, and provide a personalized, secure browsing experience.
8.2 Types of Cookies We Use
- Essential Cookies: Required for the Platform to function correctly. These cookies enable account login, session management, and secure payment processing. You cannot opt out of essential cookies.
- Performance Cookies: Collect anonymous data about how Users interact with the Platform — including page views, session duration, and navigation paths. This helps us optimize performance and user experience.
- Functionality Cookies: Remember your preferences (such as language selection, display settings, and preferred payment methods) to provide a more personalized experience.
- Marketing Cookies: Track your activity across the Platform and external sites to deliver targeted promotional offers and advertisements. These cookies require your consent.
8.3 Managing Cookies
You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, although this may impair Platform functionality. To learn how to manage cookies in your specific browser, consult your browser's help documentation.
9 Data Retention
mbg67 retains your Personal Data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.
9.1 Active Accounts
While your account is active, we retain all Personal Data necessary to operate and secure your account, process transactions, and provide customer support.
9.2 Closed Accounts
Following account closure, we retain your Identity Data, Financial Data, and Transaction History for a minimum of seven (7) years to satisfy anti-money laundering (AML) record-keeping requirements and tax compliance obligations. Certain data may be retained longer if required by law or to defend legal claims.
9.3 Anonymized Data
After the retention period expires, Personal Data may be anonymized and retained indefinitely for statistical analysis and research purposes. Anonymized data cannot be used to identify you.
10 Data Security Measures
mbg67 employs robust technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction:
10.1 Encryption
All data transmitted between your device and the mbg67 Platform is protected by 256-bit Secure Socket Layer (SSL) encryption. Sensitive data at rest — including passwords, financial details, and KYC documents — is encrypted using industry-standard algorithms.
10.2 Access Controls
Access to Personal Data within mbg67 is restricted on a need-to-know basis. All employees and contractors with access to Personal Data are bound by strict confidentiality obligations and undergo regular data protection training.
10.3 Infrastructure Security
The Platform is hosted on secure servers protected by firewalls, intrusion detection systems, and regular security audits. We employ automated monitoring to detect and respond to security threats in real time.
10.4 Incident Response
In the event of a data breach, mbg67 has an incident response plan in place to contain the breach, assess the impact, and notify affected Users and relevant authorities as required by law. We will take all reasonable steps to minimize harm and prevent recurrence.
Your Responsibility: While we implement strong security measures, you also play a role in protecting your account. Keep your password confidential, use a strong and unique password, enable two-factor authentication if available, and log out after each session on shared devices.
11 Your Data Protection Rights
Under applicable data protection principles, you have the following rights regarding your Personal Data:
Right to Access
Request a copy of the Personal Data we hold about you and information on how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete Personal Data held in your account.
Right to Erasure
Request deletion of your Personal Data, subject to legal retention obligations and legitimate business needs.
Right to Restriction
Request that we limit the processing of your Personal Data in certain circumstances.
Right to Data Portability
Receive your Personal Data in a structured, commonly used format and transmit it to another service provider.
Right to Object
Object to processing based on legitimate interests, including direct marketing activities.
11.1 How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Protection Request". We will respond to verified requests within thirty (30) days. For security purposes, we may require proof of identity before fulfilling your request.
11.2 Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw consent at any time. This does not affect the lawfulness of processing conducted prior to withdrawal. To opt out of marketing emails, use the unsubscribe link in any promotional message.
12 Protection of Minors
The mbg67 Platform is intended exclusively for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process includes mandatory age verification, and all Users are required to confirm they meet the minimum age requirement.
If we become aware that we have inadvertently collected Personal Data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be returned to the source payment method, minus any bonuses received.
Parents and guardians in Indonesia are encouraged to monitor their children's online activity and ensure minors do not access gambling platforms. If you believe a minor has accessed the mbg67 Platform or submitted Personal Data, please contact us immediately at [email protected].
13 Third-Party Websites and Links
The mbg67 Platform may contain links to third-party websites, including payment providers, game developers, and social media platforms. This Privacy Policy applies only to the mbg67 Platform. We are not responsible for the privacy practices or content of third-party sites.
We encourage you to read the privacy policies of any third-party websites you visit. mbg67 does not endorse, control, or assume responsibility for third-party privacy practices, and any data you provide to external sites is governed by their own policies.
14 Changes to This Privacy Policy
mbg67 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform functionality. When material changes are made, we will notify registered Users via email and display a prominent notice on the Platform.
The updated Privacy Policy will take effect fourteen (14) days after notification, except where immediate changes are required for legal or security reasons. Your continued use of the Platform after the effective date constitutes acceptance of the revised Policy.
We recommend that you review this Privacy Policy periodically to stay informed about how we protect your Personal Data. The "Last Updated" date at the top of this page indicates when the Policy was last revised.
15 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data, please contact our Data Protection team using the details below:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week — Indonesian-speaking agents available on WIB (UTC+7)
We aim to acknowledge all data protection enquiries within one (1) business day and provide a substantive response within thirty (30) days. For urgent security or privacy concerns, please mark your message as "Urgent — Data Protection".
You also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction if you believe your Personal Data has been processed unlawfully or if your rights under this Policy have been violated.